Shipping & Returns
We offer refund, store credit, or exchange for any items purchased online within 14 days of receiving your order. If you aren’t completely satisfied with your purchase, reach out via text, or email. We'll help you find something you love, or issue a full refund (less return shipping charges).
To initiate a return, send us an email at firstname.lastname@example.org and we will issue you a UPS label. We ask that all jewelry be returned unworn, in its original condition. Please take care that the package does not jingle or shake in order to protect against theft or damage during the shipping process. Please use the same shipping box the jewelry was delivered in to avoid extra shipping charges.
Please note: we do not accept returns on custom orders.
We do not accept returns on purchases made in store. If you are not satisfied with your in-store purchase, we are happy to issue you a store credit within 7 days of your purchase to be redeemed at any point in time.
Please note: we do not accept returns of any kind on custom orders.
FREE for orders over $100
$10 for orders under $100
2ND DAY AIR:
FREE for orders over $200
$20 for orders under $200
NEXT DAY AIR (OVERNIGHT):
FREE for orders over $2,000
$30 for orders under $2,000
We ship all packages via UPS. Once we ship your package, you will receive an email with a tracking number. Due to the high value nature of our jewelry, we ship with a signature requirement and someone must be home to receive the packae. Or - If you live local - let us know and we can deliver right to your door!
We typically provide next day shipping for orders placed by 4pm Tuesday- Friday. We can arrange for Saturday shipments for an additional charge. We do our best to provide accurate shipping delivery times, however, we cannot be responsible for delivery delays beyond our control.