Shipping & Returns
ONLINE RETURNS
We offer refund, store credit, or exchange for any items purchased online within 14 days of receiving your order. If you aren’t completely satisfied with your purchase, visit our returns portal to initiate a return! You can either receive a store credit or a full refund (less return shipping charges).
Or contact us via text, or email and we can help you find something you'll love.
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We ask that in order to return your pieces, they are sent back in original condition and packaging. Take care to pack up your jewelry safely so you can't hear any shaking or jingling in the package! Please note: we do not accept returns on custom orders.
IN-STORE RETURNS
We do not accept returns on purchases made in store. If you are not satisfied with your in-store purchase, we are happy to issue you a store credit within 7 days of your purchase to be redeemed at any point in time.
Please note: we do not accept returns of any kind on custom orders.
SHIPPING RATES
GROUND:
FREE for orders over $100
$10 for orders under $100
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2ND DAY AIR:
FREE for orders over $200
$20 for orders under $200
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NEXT DAY AIR (OVERNIGHT):
FREE for orders over $2,000
$30 for orders under $2,000
We ship all packages via UPS. Once we ship your package, you will receive an email with a tracking number. Due to the high value nature of our jewelry, we ship with a signature requirement and someone must be home to receive the packae. Or - If you live local - let us know and we can deliver right to your door!
We typically provide next day shipping for orders placed by 4pm Tuesday- Friday. We can arrange for Saturday shipments for an additional charge. We do our best to provide accurate shipping delivery times, however, we cannot be responsible for delivery delays beyond our control.